SMS Terms & Policies

These SMS Terms & Policies explain how Saratoga Sauna & Contrast, LLC uses text messaging, how you provide and withdraw consent, and what you can expect when you opt in to receive messages from us.

By enrolling in or using our SMS messaging programs, you agree to the terms described on this page, in our general Terms of Use, and in our Privacy Policy.

1. Program Overview & Use Case

Use Case Description: SMS messaging is used by Saratoga Sauna & Contrast, LLC to communicate important updates to customers who have provided explicit consent. Messages are primarily informational and operational in nature (for example, account or order updates) and always include clear opt-out instructions.

From time to time, and only where you have provided appropriate consent, Saratoga Sauna & Contrast, LLC may also send limited promotional or marketing messages (for example, information about special offers, new services, or events), always in accordance with applicable laws and industry guidelines.

  • Program owner: Saratoga Sauna & Contrast, LLC
  • Channel: SMS and MMS text messages (where available)
  • Purpose: Transactional updates, account notifications, service reminders, and limited promotional content with consent
  • Availability: Message delivery depends on your mobile carrier and network coverage

2. Consent, Opt-In & Eligibility

You must provide explicit consent before receiving SMS messages from Saratoga Sauna & Contrast, LLC. By enrolling in our SMS program, you represent that you are the account holder or usual user of the mobile number you provide and that you are at least 18 years of age (or the age of majority in your jurisdiction).

  • Completing an online form that clearly references SMS messaging
  • Checking an opt-in box on our website or within a checkout or booking flow
  • Texting a keyword or short code we provide for enrollment
  • Providing consent verbally in writing or in person, where we document your authorization

Standard Opt-In Disclosure (Example)

Saratoga Sauna & Contrast, LLC will send you recurring informational and promotional text messages. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help.

Your consent to receive SMS messages is not a condition of purchasing any goods or services. Message and data rates may apply depending on your mobile plan with your carrier.

3. Message Types, Examples & Frequency

Once you opt in, you may receive messages related to your relationship with Saratoga Sauna & Contrast, LLC, including but not limited to order notifications, appointment or booking updates, account alerts, service-related notices, and occasional promotional offers (where allowed by your consent).

Message Frequency: Message frequency varies based on your interactions with us (for example, orders placed, appointments scheduled, or services used) and the specific SMS program you enrolled in. We strive to send only messages that are relevant and reasonably necessary for the stated use case.

Sample Messages

Sample Message #1 (Order Update):

Hey Priya! This is Saratoga Sauna & Contrast, LLC. Your order has shipped and is on its way. Track your delivery here. Reply STOP to unsubscribe.

Sample Message #2 (Account Update):

Hey Maria! This is Saratoga Sauna & Contrast, LLC. Your account details were updated successfully. If this wasn't you, please contact support. Reply STOP to unsubscribe.

Actual messages you receive may differ from these examples but will be consistent with the stated program purpose and your consent settings. All messages will contain clear instructions for opting out.

4. Opting Out, HELP Commands & Support

How to Opt Out: You can stop receiving SMS messages from Saratoga Sauna & Contrast, LLC at any time by replying STOP to any message you receive from us. After you send STOP, we may send a confirmation message to verify that you have been unsubscribed. Once confirmed, you will no longer receive SMS messages from that specific program, unless you opt in again.

How to Get Help: If you need assistance with our SMS program, you can reply HELP to any message to receive additional information on how to contact us or manage your messaging preferences.

You can also contact us directly for support regarding SMS messaging by using the contact information listed in the Contact Us section below.

5. Costs, Carrier Disclaimers & Privacy

Message & Data Rates: Saratoga Sauna & Contrast, LLC does not charge you a separate fee for receiving SMS messages; however, standard messaging and data rates may be charged by your mobile carrier. These charges will appear on your mobile phone bill or be deducted from your prepaid balance. If you are unsure about your messaging plan, contact your mobile carrier for details.

Carrier Disclaimers: Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and network performance, which are outside the control of Saratoga Sauna & Contrast, LLC.

Privacy & Data Use: We respect your privacy and handle your personal information, including your mobile phone number, in accordance with our Privacy Policy. We do not sell your mobile number to third parties, and we use it solely to provide the messaging services you have requested and for related operational and legal purposes.

We will not sell, rent, or share your SMS opt-in information with third parties for their marketing purposes. The contact information you provide for SMS messages will be used solely to deliver the messages and services described in these Terms & Policies, except where you expressly authorize sharing or where disclosure is required by law.

  • How we collect and store your contact details
  • How long we retain your data and for what purposes
  • With whom we may share data and under what safeguards
  • Your rights and choices regarding your personal information

For more information, please review the full Privacy Policy available on our website.

6. Your Responsibilities, Changes & Contact Information

Your Responsibilities: You agree to provide accurate, current mobile contact information and to notify Saratoga Sauna & Contrast, LLC if you change or deactivate your mobile phone number. You understand that anyone with access to your device may be able to view messages we send to you, and you are responsible for safeguarding your device and messages.

Program Changes or Termination: Saratoga Sauna & Contrast, LLC reserves the right to modify or discontinue its SMS programs, or to update these SMS Terms & Policies, at any time. Any material changes will be posted on this page, and your continued participation in our SMS programs after changes become effective constitutes your acceptance of the updated terms.

Limitation of Liability: To the maximum extent permitted by law, Saratoga Sauna & Contrast, LLC will not be liable for any losses or damages arising from or related to any delay, failure, or interruption in SMS messaging, including but not limited to errors in content, duplication of messages, or actions taken (or not taken) in reliance on messages received.

Contact Us

If you have questions about these SMS Terms & Policies or about our messaging practices, you can contact Saratoga Sauna & Contrast, LLC using the contact details provided on our website or via the contact page. Please include your mobile number and a description of your request so we can assist you efficiently.

7. Cookies, Tracking & Analytics

We use cookies and similar technologies to improve site functionality, analyze usage, and support marketing efforts.

  • Essential site functionality (session cookies)
  • Performance and analytics (to understand site usage)
  • Advertising and personalization (to deliver relevant content)
  • Third-party tracking (via analytics and advertising partners)

You can manage cookie preferences through your browser settings and opt out of certain tracking. Third-party services have their own privacy policies and controls.

8. Data Security, Retention & Storage

We implement administrative, technical, and physical safeguards to protect contact information and message data.

  • Encryption in transit and at rest where applicable
  • Access controls and role-based access to customer data
  • Regular security assessments and software updates
  • Data retention periods and deletion processes

For questions about security or data handling, please contact us. See our Privacy Policy for additional information.